Privacy Policy

Last updated: March 18, 2026

1. Introduction

Ladybug Finds LLC ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website (ladybugfinds.com) and use our services.

2. Information We Collect

Information you provide directly:

  • Name and email address when you contact us
  • Shipping address for order fulfillment
  • Payment information processed through third-party platforms
  • Any messages or communications you send us

Information collected automatically:

  • Browser type and version
  • Pages visited and time spent on our site
  • Referring website address
  • IP address and general location data
  • Device information (type, operating system)

3. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Respond to your inquiries and customer service requests
  • Improve our website and services
  • Send updates about new items or promotions (with your consent)
  • Comply with legal obligations
  • Prevent fraud and maintain security

4. Cookies & Tracking

Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small files stored on your device that help us understand how you use our site. You can control cookie settings through your browser preferences. Disabling cookies may limit some functionality of the website.

5. Third-Party Services

We may use third-party services for payment processing, shipping, analytics, and other business operations. These services have their own privacy policies governing how they handle your data. Key third-party services include:

  • Poshmark (for marketplace sales)
  • Cloudflare (for website hosting and security)
  • Google Fonts (for typography)

We do not sell, trade, or rent your personal information to third parties for marketing purposes.

6. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

8. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Opt out of marketing communications
  • Request a copy of your data in a portable format

California Residents (CCPA): You have the right to know what personal information we collect, request deletion, and opt out of the sale of personal information. We do not sell personal information.

EU/EEA Residents (GDPR): You have the right to access, rectify, erase, restrict processing, data portability, and object to processing of your personal data.

9. Children's Privacy

Our services are not directed at individuals under the age of 13. We do not knowingly collect personal information from children. If we learn that we have collected information from a child under 13, we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

11. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your data, please contact us at hello@ladybugfinds.com.